Daily Content Wire Operations

What the Content Wire is

Every morning around 8:00 a.m. Eastern, a research packet arrives at content@urock.network with the subject [DAILY][WURN] (national desk) or [DAILY][WPHL] (Philadelphia desk). The system reads it automatically, checks it, and holds every item for a human editor. Nothing publishes itself unless HQ has switched a channel's auto‑publish on — and even then only clean READY web articles go through.

Where you work

editor.urock.network → Wire tab (HQ also sees it under Dashboard → Content Engine → Daily Content Wire). The desk shows the monitor row (last wire per channel, items waiting, errors) and nine views: Inbox, Pending Review, Ready, Verify, Contact, Network Lift, Air Copy, Published, Errors/Quarantine.

The three item statuses

• READY — usable now. Review, edit if needed, Approve, Publish.
• VERIFY — one fact needs checking. It sits in Hold until you confirm it. Never publish unverified.
• CONTACT — needs permission, comment or media. An assignment is created automatically; work the contact first.

Daily routine

1. Open the desk by mid‑morning. If a red banner says a channel hasn't arrived, check Errors/Quarantine, then the ChatGPT send.
2. Work Pending Review: Preview each item, fix copy, Approve or Reject with a reason (it lands in the audit trail).
3. Publish approved items with POST /api/content/wire/items/:id/publish and include publication_destination and channel in the request. A destination set on the wire item itself is ignored. Each web article goes to exactly one home (U-Rock® Today, U-Rock® Radio Trade, COMMUNITY, or ESPORTS). Events go to the station calendar. Social copy queues as an Amplify draft. Air reads queue under Air Copy.
4. Known desk defects (failed the 10/26 walk): no wire item detail view, no source link on the wire card, no destination selector. Until they are fixed, set the destination through the API call above.
5. Strong Philadelphia items: HQ can press Lift to WURN‑dB. That creates one syndicated network story credited to WPHL‑dB — the local original stays untouched.
6. Advertiser and sponsor leads never touch editorial. They route to the sales pipeline automatically.

Rights — the hard line

Wire copy is original text. Source photographs are never pulled automatically and never reused without permission. TEXT_CLEAR_MEDIA_UNVERIFIED means exactly that: text is clear, imagery is not. If you need art, use U‑Rock® assets or clear the media through the CONTACT route.

If something goes wrong

• Bad subject, broken JSON, wrong sender, unknown channel — the message quarantines with the exact reason. Fix upstream, hit Retry import.
• Published something wrong? On the Editor's Desk, use the story's Unpublish button: it sets the story back to draft and deletes nothing. Do not use the Wire Desk's Unpublish / Roll Back. You can also ask HQ via Communications, including the URL.
• Duplicates are caught on message ID, delivery ID, item ID and source URL — the same story can't sneak in twice.